Edwards Plumbing in East Stroudsburg
Navigating Emergency Plumbing: What to Do Before the Professionals Arrive
January 10, 2024

Sometimes, plumbing problems can happen unexpectedly. For example, you might end up with a basement full of water, a pipe that has burst, or a water heater that is not working properly. When these situations occur, it's important to act quickly and efficiently to minimize damage and get your plumbing back in working order.


In this article, we'll discuss what to do before the professionals arrive for emergency plumbing repairs, so you can be prepared and handle the situation with ease.


What Constitutes an Emergency Plumbing Repair?


Burst Pipes

A burst pipe is a common plumbing emergency that can cause significant damage to your home. This can occur due to freezing temperatures, old or corroded pipes, or excessive water pressure. If you notice a burst pipe, it's important to act quickly to prevent further damage.


Sewer Backup

A sewer backup is a messy and unpleasant plumbing emergency that can occur due to clogged or damaged sewer lines. This can cause sewage to back up into your home, creating a health hazard and potential damage to your property.


Water Heater Malfunction

A malfunctioning water heater can leave you without hot water, making daily tasks like showering and washing dishes difficult. This can occur due to a variety of reasons, including a faulty thermostat, a broken heating element, or sediment buildup in the tank.


What to Do Before the Professionals Arrive


Shut Off the Water Supply

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The first step in handling any plumbing emergency is to shut off the water supply to your home. This will prevent any further damage from occurring and give you time to assess the situation. Locate your main water shut off valve and turn it off immediately.



Assess the Situation

Once the water supply is shut off, take a moment to assess the situation. If you have a burst pipe, try to locate the source of the leak and place a bucket or towels underneath to catch any water. If you have a sewer backup, avoid using any plumbing fixtures and keep children and pets away from the affected area.


Call a 24/7 Plumber


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In a plumbing emergency, it's important to call a 24/7 plumber who can respond to your situation quickly. Make sure to have the contact information for a reliable plumber on hand, so you can call them immediately in case of an emergency.


Turn Off the Water Heater

If your emergency involves a malfunctioning water heater, turn off the power or gas supply to the unit. This will prevent any further damage and ensure the safety of your home.


Gather Necessary Information

When you call a plumber, they will likely ask you a series of questions to assess the situation and determine the best course of action. Be prepared to provide information such as your address, the type of emergency, and any steps you have taken to mitigate the situation.


Take Photos for Insurance Purposes

In the case of significant damage, it's important to document the situation for insurance purposes. Take photos of the affected areas and any damage that has occurred. This will help you file a claim and potentially receive compensation for repairs.


What Not to Do During a Plumbing Emergency


Don't Panic

While it's natural to feel overwhelmed during a plumbing emergency, it's important to stay calm and act quickly. Panicking can lead to poor decision-making and potentially make the situation worse.


Don't Attempt DIY Repairs

In the case of a plumbing emergency, it's best to leave the repairs to the professionals. Attempting DIY repairs can lead to further damage and potentially put you at risk of injury.


Don't Use Chemical Drain Cleaners

If you have a clogged drain or sewer backup, avoid using chemical drain cleaners. These can be harmful to your pipes and may not effectively clear the blockage. Instead, wait for a professional plumber to arrive and assess the situation.


Conclusion

Plumbing emergencies can be stressful and overwhelming, but by following these tips, you can be prepared and handle the situation with ease. Remember to stay calm, shut off the water supply, and call Edwards Plumbing for 24/7 plumber for assistance. By taking preventative measures and scheduling regular maintenance, you can also reduce the risk of future plumbing emergencies.

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